Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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The Impact of Payment Processing on Cash Flow Management
The right payment processing solution can transform how a business manages its cash flow. These platforms have the capabilities and insights to provide your customers with greater convenience, maximize your return on investment (ROI) and future-proof your operations. Explore how robust payment processing can help your business maintain financial stability and foster long-term success. The […]
The Future of Digital Payments for Governments
Digital payments are quickly becoming the norm for nearly all types of consumers. In fact, you would be hard-pressed in today’s world to find a retailer that does not offer at least one form of digital payment. And while government agencies haven’t always kept up with the private sector in adopting the latest technologies, more […]
Finding a Secure Approach to Accepting Phone Payments
Credit card fraud is widespread—and it’s expensive for U.S. consumers. In fact, one recent survey found that 60% of Americans have experienced credit card fraud at least once, and 45% have been victimized multiple times. It should be no surprise, then, that according to a recent McKinsey & Company report, 69% of U.S. bill payers rank security as […]
‘Tis the Season for Secure Payments: Protecting Your Business from Holiday Fraud
With shoppers feeling the pinch of inflation over the last year, the holiday spending outlook is a mix of cheer and bah, humbug. Just more than one-quarter (27%) of consumers plan to spend less this year than last, but slightly more (28%) plan to spend more, according to Boston Consulting Group research. And a large […]
Securing Merchant Gateways in the Era of Effortless Experiences
Many merchant service providers (MSPs) now offer online portals that allow merchants to manage transactions and accounts, often with integrated virtual terminal capabilities. These gateways can streamline customer experience (CX) and backend operations to drive efficiency, satisfaction and clear communication. However, they are also prime targets for fraud. Most merchants understand this risk and have […]
Build or Partner? Embedded Payment Processing for ISVs
“Why don’t we just build our own?” A homegrown payment processing solution can seem appealing to independent software vendors (ISVs). Many ISVs consider building their own systems to lower costs, benefit from additional revenue share, customize the customer experience and maintain direct control over the entire transaction. While the idea of developing an in-house solution […]
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