Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Enhancing Court Payments by Simplifying Them

County and municipal court systems across the United States are increasingly adopting digital payment solutions to streamline processes and improve revenue collection. Traditionally, the process of paying fines, court fees and tickets has been cumbersome, often involving long lines, complex web portals and inefficient communication methods. This is often due to resource constraints and shrinking budgets, […]

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CSG Forte Named Top Payment Processing Platform by BOSS Magazine

If you’re looking for a flexible platform designed to help small companies scale without making payment processes too complex, CSG Forte strongly focuses on user-friendliness. It concentrates on omnichannel payment options, including ACH. This platform lets you accept credit and debit cards or electronic checks online or in person. It even have an option for […]

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How Text-to-Pay Can Help Your Customers and Your Bottom Line

Offering installment or subscription payment options can optimize your collection efforts and open new purchasing avenues for customers, but the choice to do so also comes with risk. Why? It’s important to remember that customers sometimes miss payments. This can be caused by forgetfulness, not knowing when a payment is due or not knowing the due date […]

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 How Your Business Can Start Accepting ACH Payments

Checks get lost. Cards expire. Customers find making in-person and cash payments a pain. Automated Clearing House (ACH) payments, also called eCheck payments, offer a smarter, more stable way to move money—one that reduces fees, increases reliability and simplifies the entire payment process. For organizations looking to cut overhead and improve cash flow, it’s quickly […]

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How Much Revenue Is Expired Data Costing Your Business?

Every time a payment fails due to outdated customer data, it’s more than just an inconvenience—it’s a missed opportunity. For businesses that rely on recurring revenue, especially those with subscription models, expired credit card information and incorrect details directly impact revenue. Failed payments lead to frustrated customers, wasted resources and a growing administrative headache. Even […]

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5 Reasons Utilities Should Embrace Online Payment Solutions

In an era where everything from shopping to banking is happening at the speed of a click, the utility industry must keep pace or risk being left behind. For many customers, paying utility bills through traditional methods—like checks or in-person transactions—is becoming as outdated as dial-up internet. But the shift to digital payment systems isn’t […]

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