Manage all your payments in one place with our cloud-based platform, Dex.
Payment operations are often more complex than they need to be, with multiple platforms and logins to juggle. Simplify your payment operations and harness customer insights with CSG Forte’s Dex. Our cloud-based, unified platform helps you increase operational efficiency and streamline payments management, including transaction monitoring, dispute management, reporting and analytics and more.
The time spent logging in and out of payment platforms is time you could be spending on your business. With CSG Forte, all of your payment operations are managed and monitored in one location, saving you time (and money). Integrate Dex’s functionality with your in-house processes or platforms through APIs.
Manage the entire transaction lifecycle from Dex. With complete access to payment operations, quickly address customer needs, grant refunds, cancel charges, change payment methods and more.
Gain visibility into all of your transactions – our reporting dashboards give you real-time insight into sales performance, including transaction breakdowns and payment methods. Choose from generalized data or drill down to individual transactions. Real-time data can help identify industry trends and changes in customer behavior, helping guide your business with data-driven insights.
Work more efficiently than ever. Roles-based authentication lets you manage employee access, shoring up your security and controlling your risk threshold. Our automated dispute management tools and funding grids save time by reducing the burden of manual accounting and reconciliations.
Want to learn more about what Dex can do for your business? Sign up for a demo today.
Browse our support resources for the latest updates on CSG Forte products and functionality.
Cloud payment processing is a method of enabling and managing transactions over the Internet using a secure cloud platform. Unlike traditional systems that require software and hardware on the company premises, cloud-based systems utilize remote servers that can process payments from anywhere at any time.
Cloud-based systems facilitate transactions over the Internet. When a customer makes a cloud web payment, the data is sent to a remote server for processing. The processor communicates with the bank to approve and complete the payment.
Yes, cloud payment processing is generally secure. These systems use advanced security measures, such as tokenization, to replace sensitive data with unique identification symbols. They also use encryption to scramble data into unreadable code during transmission. Most reputable cloud payment processors adhere to compliance requirements set by the Payment Card Industry Security Standards Council (PCI DSS) to ensure digital payments maintain robust security measures.
Cloud-based payment systems can process various payment methods, including credit and debit cards, bank transfers, digital wallets like Apple Pay and PayPal, cryptocurrencies
Yes, cloud payment processing can be an excellent asset for small businesses. It requires less of an initial investment than traditional systems, making it a cost-effective solution. It’s also scalable, facilitating easy expansion for growing companies.
When choosing a cloud payment processor for your business, consider the types of payments you’ll accept and the payment cloud processing fees involved. Ensure the processor has robust security measures to protect your transactions. Lastly, consider the processor’s scalability and integration capabilities with your existing business software.
Cloud payment processing often involves costs such as setup fees, monthly subscription fees and transaction fees. Extra charges sometimes apply for premium features or services. The specific costs vary depending on the provider and your needs.
When an issue occurs with a transaction, it’s best to check the processor’s support resources. Contact support if you need additional assistance.
