Whether you operate a small-to-medium-size business or a large enterprise, your customers expect a smooth, convenient and secure payment process. NanoSite technology enables decision-makers like you to engage with customers in a way that keeps the payment process efficient, encrypted and compliant with industry-specific regulations.
NanoSites are custom and secure payment pages that are generated quickly for specific users to easily make payment. Your company or enterprise can arrange for customers to enter payment details within an easy-to-use payment page that makes it harder for unauthorized individuals to steal sensitive information.
Ensuring the security of NanoSites for your customers is simple. These sites are generated by a single host device, meaning there is a reduced risk of malware and related threats interfering with the transaction.
Once a payment is made using a NanoSite, the NanoSite payment page disappears, significantly reducing the chances of fraud. NanoSites are specific to one user, meaning both the customer and merchant have peace of mind that sensitive information is unavailable for prying eyes.
When you implement NanoSite technology through CSG Forte Engage, your customers can pay for products or services and receive a personalized experience—including choosing their preferred payment method. You benefit from the satisfaction of having payments roll in from multiple channels on a one-time or recurring basis.
Implement the CSG Forte Engage digital payments platform into your workflow to accept payments using preferred channels effortlessly.
Using NanoSites to receive payment gives your brand a competitive advantage. Showing customers that you value security, innovation and a seamless checkout experience goes a long way. Whether someone is doing business with you for the first time or a repeat client, you can put your best foot forward by using NanoSite technology to streamline invoice delivery and transaction timelines.
Other reasons why businesses in the utilities, property management, insurance, government and healthcare spaces leverage NanoSites include:
With CSG Forte Engage, your customers are enabled to pay using their preferred method on their preferred channel. Whether a customer is working with a live agent on the phone to make a payment or communicating with you online, CSG Forte helps you craft personalized solutions for a seamless payment journey. Eliminate friction, give customers the power of choice and reduce late payments.
Customers choose their preferred channel (email, text, inbound or outbound IVR, or live agent) and can switch channels throughout the payment journey, allowing for a seamless experience. Payers also have a variety of payment options, including paying in installments and setting up auto pay for recurring payments.
Live Agent Assist empowers contact center agents to quickly create custom online invoices, send to customers using unique NanoSite technology, to complete transactions. This enables customers to pay directly without sharing their credit card or bank account number with someone who may potentially leak their payment information, all while removing the organization’s exposure to sensitive payment data and reducing PCI scope.
Quickly deploy custom, branded payment journeys for one-time, future-dated, and recurring payments. Send payment reminders, confirmations, and late notices via customer’s unique, preferred channel with a link to a custom invoice.
At CSG Forte, we pride ourselves on being a one-stop shop for payment processing. We’re known for our outstanding customer service and user-friendly payments platform that gives you maximum oversight over your business’s financial data. Partner with experts who work as hard as you do to make your operations smarter, faster and scalable.
CSG Forte is here to simplify and streamline the payments process for you and your customers. Fill out the form below to get started.